Questions?
Call: 405-309-9727

Frequently Asked Questions


Below are a few simple questions that we get asked frequently. we hope these answers will make it easier for you to choose proper files, upload your designs and help us give you the best quality product that you desire and deserve.  

How do I upload art?

Once you complete a purchase you will be taken to the Graphic Upload portal to complete your order. Simply follow the steps and instructions to upload your art.

What art file formats do you accept?

.PDF, .EPS, .TIFF, Adobe Illustrator and Adobe Photoshop

What resolution does my art need to be at?

125 DPI

What color mode do you print in?

CMYK

I need a little more help getting my art file ready. Do you have extra tips?

Yes, click Graphic Specifications for more graphic specifications. If you need extra help, you can contact us at 405.309.9727

How do I request graphic design service?

To utilize our graphic design service, a graphic product must be purchased from Boss Print Design. First, add a product to your cart. In your ORDER NOTES, type “Need graphic design help” or “Requesting graphic design service”. Continue through to payment page for purchase. At this point, you can do one of two things: (1) upload a doc with a photo or logo, or (2) call or email our sales department with your sales order number and let us know you need graphic design help.

What will my graphic design charge be if I request service?

Graphic design charge is $65/hour with a minimum of 30 minutes. Most graphic design jobs take anywhere from 1 to 3 hours. A graphic artist will consult with you first to understand what you want, after which you will receive an estimate of charges before design time begins. 

Acceptable Files for Printing

.PDF

.EPS

.TIFF

Adobe Illustrator

Adobe Photoshop

Graphic Service Price

$65 per hour

Estimated design time will be provided to you prior to start of your project. The following are what we have done for our customer's pop up displays as examples.

  • Express 1-hour Design
  • Simple layout & Typesetting
  • Vector base graphics (Customer must supply vector base graphics: logo, image and text)
  • Custom Design (3 hours)
  • Layout & Typesetting
  • Simple photo editing which includes cropping and color adjusting
  • Custom Design (7 hours)
  • Layout & Typesetting
  • Photo editing which includes cropping, color adjusting, and cloning.
  • Creating vector elements

Graphic Tips

  • Tips for Photoshop
  • Tips for Illustrator

Photoshop Users

Whether you use our templates or you create your own document, please make sure the dimension of your file is the exact size of the finished size.

Image Resolution

Photos and graphics need to be 125 DPI at full size

In Photoshop, you can go to

  1. IMAGE
  2. IMAGE SIZE

to find out your file resolution.

Determine Image Quality from Source

  • Good Quality:
  • High resolution / high quality stock photography
  • High resolution / high quality scanner
  • Low Quality:
  • Screen capture of video frame
  • Low resolution / low quality stock photography
  • Image lifted off a web-page

 

Why 125 DPI?

Since your banner will be a large format print, you don't need to prepare your file in 300 DPI which is usually used for smaller format print.

If you are uncertain of the quality of your images, please call us at 800.640.9544 or email us at info@wsdisplay.com

Color Mode

Your file has to be in CMYK mode.

  1. IMAGE
  2. MODE
  3. CMYK